Utility Billing
Rates
- 💰 Cover rising operational costs – Energy prices, equipment maintenance, labor, and materials often go up over time.
- 🛠️ Upgrade infrastructure – Aging pipes, treatment facilities, or electrical systems require investment to maintain reliability and safety.
- 📈 Plan for future capacity – As communities grow or usage shifts, utilities must expand or adapt their systems.
- 🌿 Support environmental compliance – Regulations around water quality, emissions, and waste handling can require costly improvements.
- 📊 Balance the budget – Municipal utilities must ensure revenues keep pace with expenses to remain financially stable.
Subject: New Utility Billing System Launch & Updated Late Fee Schedule Dear Residents, The City of Buffalo is excited to announce the launch of our new online utility billing system, MuniBilling, designed to improve convenience, transparency, and access to your account information. Starting this month, residents can create an account at MuniBilling Portal to view bills, make payments, and receive important notices. As part of this transition, our late fee schedule has been updated to reflect the following: 🔹 12-Day Notice
- A flat $5.00 late charge will apply if:
- Your account is active
- Your bill balance is $10.00 or more
- Your bill is 1 days past due
- A flat $25.00 late charge will apply if:
- Your account is active
- Your bill balance is $10.00 or more
- Your bill is 12 days past due
- A 1.5% charge on the overdue balance will apply if:
- Your account is active
- Your bill is 21 days past due
- Your balance is $0.01 or more
